Christmas, Holiday & Delivery info

CHRISTMAS HOLIDAY:

Orders placed after 1PM MONDAY 21ST DECEMBER will not be processed and sent out until after we return from our Christmas break on Friday 8th January.

WE WILL BE CLOSED FOR CHRISTMAS HOLIDAY FROM 1PM MONDAY 21TH DECEMBER, RETURNING ON FRIDAY JANUARY 8TH 2021.

DURING THIS TIME WE WILL NOT BE ABLE TO RESPOND TO EMAILS OR MESSAGES.

DELIVERY INFO:

Please be aware that although we continue processing orders at our usual high speed unprecedented levels of demand at our delivery partner Royal Mail with Christmas post, increased online shopping deliveries plus absence and Covid-19 work place arrangements means that delays to your delivery are highly likely and In some instances delays will be considerable.

The majority of orders are being delivered in 4-8 days but in some cases delays of up to 14 or days or more can be expected. Particularly over the festive season and into the new year.

International orders should allow up to 4 weeks for delivery.

Please bear this in mind when placing an order.

  

FURTHER INFO ON DELIVERY AND ROYAL MAIL SERVICE STATUS:

For further general info and more detailed info including specific operational difficulties and postcode area interuptions check the following service status pages from Royal mail.

Royal Mail General Coronavirus Guidance:

Royal Mail Coronavirus - Changes to service

Royal Mail Service Status

Royal Mail International Service Bulletin

 

We will provide further updates if the situation changes, but otherwise it remains business as usual.

Thanks in advance for your patience & stay safe