COVID-19 Delivery times, Packaging & Holiday closure

DELIVERY INFO:

Please be aware that although we continue processing orders at our usual high speed unprecedented levels of absence at our delivery partner Royal Mail means that delays to delivery are inevitable and In some instances delays are considerable.

The majority of orders are being delivered in 4-10 days but in some cases delays of up to 14 or days or more can be expected.

International orders should allow up to 4 weeks for delivery.

Please bear this in mind when placing an order.

  

PACKAGING:

Due to ongoing supply issues, part or all your order may be packaged differently to normal.

Our British manufacturer of pouches is currently experiencing difficulties but are expecting to be operating at normal level and able to supply as normal from mid October.

 

FURTHER INFO ON DELIVERY AND ROYAL MAIL SERVICE STATUS:

For further general info and more detailed info including specific operational difficulties and postcode area interuptions check the following service status pages from Royal mail.

Royal Mail General Coronavirus Guidance:

Royal Mail Coronavirus - Changes to service

Royal Mail Service Status

Royal Mail International Service Bulletin

 

 

We will provide further updates if the situation changes, but otherwise it remains business as usual.

Thanks in advance for your patience & stay safe